10 Silverglade Business Park, Leatherhead Road, Chessington, Surrey, KT9 2QL
(+44) 20 3800 0448
Devices for hope
Turn unused tech into life-saving funding for Ripple Suicide Prevention - proudly selected as the ITP’s chosen charity
Helping more people get connected and move forward
Being unable to get online can mean missing out on education, employment, essential services and everyday contact with others. Sky Up, Sky’s social impact initiative, helps people overcome those barriers through access to technology, connectivity and digital skills.
Working with local charities and community organisations, Sky Up Digital Hubs provide internet access, technology and practical support to help people get online with confidence. Its education activities also give young people opportunities to build digital and creative skills, opening their eyes to what they could achieve.
By donating your unused devices, you can help support this work and contribute to bridging the digital divide.
Helping more people get connected and move forward
Being unable to get online can mean missing out on education, employment, essential services and everyday contact with others. Sky Up, Sky’s social impact initiative, helps people overcome those barriers through access to technology, connectivity and digital skills.
Working with local charities and community organisations, Sky Up Digital Hubs provide internet access, technology and practical support to help people get online with confidence. Its education activities also give young people opportunities to build digital and creative skills, opening their eyes to what they could achieve.
By donating your unused devices, you can help support this work and contribute to bridging the digital divide.
Your unused tech still has something to give
A phone replaced during an upgrade. A tablet sitting in a drawer. Laptops left over from an organisation’s technology refresh. Being surplus to your needs does not mean their value is exhausted.
Through Relove, your unwanted phones, tablets and laptops can generate value to support Sky Up’s work. Relove securely wipes, tests and grades donated devices, identifying opportunities for reuse and recovering parts and materials where reuse is no longer possible.
The value recovered helps support Sky Up’s efforts to tackle digital exclusion, giving more people opportunities to get connected, develop their skills and access the services many of us take for granted. Extending the useful life of technology also reduces waste and makes better use of the resources already invested in it.
Whether you are donating one device or arranging a collection for your organisation, technology you no longer use can still make a useful contribution.
Your unused tech still has something to give
A phone replaced during an upgrade. A tablet sitting in a drawer. Laptops left over from an organisation’s technology refresh. Being surplus to your needs does not mean their value is exhausted.
Through Relove, your unwanted phones, tablets and laptops can generate value to support Sky Up’s work. Relove securely wipes, tests and grades donated devices, identifying opportunities for reuse and recovering parts and materials where reuse is no longer possible.
The value recovered helps support Sky Up’s efforts to tackle digital exclusion, giving more people opportunities to get connected, develop their skills and access the services many of us take for granted. Extending the useful life of technology also reduces waste and makes better use of the resources already invested in it.
Whether you are donating one device or arranging a collection for your organisation, technology you no longer use can still make a useful contribution.
How your donations can help make a difference
The value in your unused technology could help someone else move forward.
Below is a guide to the estimated value different devices could generate to support Sky Up’s work. Each device is assessed individually, with its model, age, condition and functionality determining the amount recovered. Newer devices will often generate more, but older technology may still hold recoverable value.
Retro
Phone
For example:
iPhone 5 / Sony Xperia Z3
Galaxy A3 / Galaxy S5
Value: £0*
*Sent for responsible and safe recycling.
5-7 year old
Smartphone
For example:
iPhone XR / iPhone XS
Galaxy S9 / Galaxy S10
Value: £10-£50†
†Depending on condition of device.
3-5 year old
Smartphone
For example:
iPhone 13 / iPhone 14 Pro
Galaxy S21 / Galaxy S22
Value: £35-£100†
†Depending on condition of device.
Smartphone less than 3 years old
For example:
iPhone 15 / iPhone 16 Pro
Galaxy S24 / Galaxy S25
Value: £50-£500†
†Depending on condition of device.
How your donations can help make a difference
The value in your unused technology could help someone else move forward.
Below is a guide to the estimated value different devices could generate to support Sky Up’s work. Each device is assessed individually, with its model, age, condition and functionality determining the amount recovered. Newer devices will often generate more, but older technology may still hold recoverable value.
Retro
Phone
For example:
iPhone 5 / Sony Xperia Z3
Galaxy A3 / Galaxy S5
Value: £0*
*Sent for responsible and safe recycling.
5-7 year old
Smartphone
For example:
iPhone XR / iPhone XS
Galaxy S9 / Galaxy S10
Value: £10-£50†
†Depending on condition of device.
3-5 year old
Smartphone
For example:
iPhone 12 / iPhone 13 Pro Max
Galaxy S20 / Galaxy S10
Value: £35-£100†
†Depending on condition of device.
Smartphone less than 3 years old
For example:
iPhone 14 / iPhone 15 Pro Max
Galaxy S23 / Galaxy S24
Value: £50-£500†
†Depending on condition of device.
Donating a device, couldn’t be easier
Donating a device, couldn’t be easier
Clear your drawers
Search your drawers and cupboards to collect unused mobile phones, tablets and mobile accessories. If you wish to participate as a business or local community group, please contact us and we can arrange for a local collection.
Remove your data
For your security, remove any personal information and PINs from the device. Don’t worry if you are not able to do this, if the device has no charge, we can do this for you. Click here to find out more about how to remove your data from your device.
Send us your devices
To complete your donation, simply post your devices to Relove Technology, 10 Silverglade Business Park, Leatherhead Road, Chessington, KT9 2QL. Our team will ensure they are reloved and prepared for a second life. Thank you for making a difference!
Clear your drawers
Search your drawers and cupboards to collect unused mobile phones, tablets and mobile accessories. If you wish to participate as a business or local community group, please contact us and we can arrange for a local collection.
Remove your data
For your security, remove any personal information and PINs from the device. Don’t worry if you are not able to do this, if the device has no charge, we can do this for you. Click here to find out more about how to remove your data from your device.
Send us your devices
To complete your donation, simply post your devices to:
Freepost RUGJ-LUKK_XZBZ
Sky Up Donation
C/O Relove Technology,
10 Silverglade Business Park,
Leatherhead Road, Chessington,
KT9 2QL.
Our team will ensure they are reloved and prepared for a second life. Thank you for making a difference!
Donating a device, couldn’t be easier
Clear your drawers
Search your drawers and cupboards to collect unused mobile phones, tablets and mobile accessories. If you wish to participate as a business or local community group, please contact us and we can arrange for a local collection.
Remove your data
For your security, remove any personal information and PINs from the device. Don’t worry if you are not able to do this, if the device has no charge, we can do this for you. Click here to find out more about how to remove your data from your device.
Send us your devices
To complete your donation, simply post your devices to Relove Technology, 10 Silverglade Business Park, Leatherhead Road, Chessington, KT9 2QL. Our team will ensure they are reloved and prepared for a second life. Thank you for making a difference!
Certified data wiping
An important part of our service offering is our commitment to GDPR compliance. We’re fully certified for data processing and it’s our promise that all mobile devices will be completely wiped free of any data.
We use state of the art technology and industry leading Blackbelt data removal software that enables us to wipe all data from smart devices and laptops – ensuring that customer data, including business and personal information has been completely destroyed. This process also helps to avoid any need for unnecessary destruction of a device, allowing them to live on and be reloved by new users all over the world.
Blackbelt’s date wipe solution is industry approved, highly accredited with a global presence and UK based support.
Certified data wiping
An important part of our service offering is our commitment to GDPR compliance. We’re fully certified for data processing and it’s our promise that all mobile devices will be completely wiped free of any data.
We use state of the art technology and industry leading Blackbelt data removal software that enables us to wipe all data from smart devices and laptops – ensuring that customer data, including business and personal information has been completely destroyed. This process also helps to avoid any need for unnecessary destruction of a device, allowing them to live on and be reloved by new users all over the world.
Blackbelt’s date wipe solution is industry approved, highly accredited with a global presence and UK based support.
Your device is in safe hands with Relove Technology
Relove Technology is our trusted technology recovery partner, handling the secure processing, testing and recovery of devices donated in support of Sky Up.
Each device is assessed to identify how much value can be recovered. Devices suitable for reuse are securely data-wiped, tested, graded and prepared for resale, with the value generated helping support Sky Up’s work to bridge the digital divide. Keeping technology in use for longer also reduces electronic waste and makes better use of existing resources.
Devices that no longer power on or are beyond economic repair are assessed for usable parts to help recover other devices. Where reuse and parts recovery are no longer possible, remaining materials are responsibly recycled through an Approved Authorised Treatment Facility (AATF).
Relove’s recognised accreditations, documented processes and regular audits provide assurance that your device and personal data are handled securely and responsibly.
Your device is in safe hands with Relove Technology
Relove Technology is our trusted technology recovery partner, handling the secure processing, testing and recovery of devices donated in support of Sky Up.
Each device is assessed to identify how much value can be recovered. Devices suitable for reuse are securely data-wiped, tested, graded and prepared for resale, with the value generated helping support Sky Up’s work to bridge the digital divide. Keeping technology in use for longer also reduces electronic waste and makes better use of existing resources.
Devices that no longer power on or are beyond economic repair are assessed for usable parts to help recover other devices. Where reuse and parts recovery are no longer possible, remaining materials are responsibly recycled through an Approved Authorised Treatment Facility (AATF).
Relove’s recognised accreditations, documented processes and regular audits provide assurance that your device and personal data are handled securely and responsibly.
Securely remove your data
We securely remove your personal data from your device, but you can help us by preparing the phone or tablet for recycling by checking with your network to see if you need to unlock your phone. You can find out how by clicking on your network providers logo below:
Removing cloud accounts
Please note that your device will not be giftable should it be linked to a cloud account (iCloud or Google) as we will be unable to unlock it. You’ll need to ensure that you remove any or these accounts from your device. If you are unsure how to do this, simply follow the instructions below.
Removing cloud accounts
Please note that your device will not be giftable should it be linked to a cloud account (iCloud or Google) as we will be unable to unlock it. You’ll need to ensure that you remove any or these accounts from your device. If you are unsure how to do this, simply follow the instructions below.
Apple devices
Removing your Apple account on your device
1. If you paired an Apple Watch with your iPhone, unpair your Apple Watch.
2. Back up your device.
3. Remove the SIM if there is one.
4. Remove your Apple account.
- Sign out of iCloud and the iTunes & App Store.
- If you’re using iOS 10.3 or later, tap Settings > [your name]. Scroll down and tap Sign.
- Enter your Apple ID password and tap Turn Off.
- If you’re using iOS 10.2 or earlier, tap Settings > iCloud > Sign Out. Tap Sign Out again, then tap Delete from My [device] and enter your Apple ID password. Then go to Settings > iTunes & App Store > Apple ID > Sign Out.
5. Wipe your device Go back to Settings and tap General > Reset > Erase All Content and Settings.
6. If you turned on Find My iPhone, you might need to enter your Apple ID and password.
7. If asked for your device passcode or Restrictions passcode, enter it. Then tap Erase.
Removing your Apple account via iCloud.com
1. Log into iCloud.com
2. Select Find My iPhone > find your device and Erase > Remove from Account
Link below to official Apple website for more detailed instructions
Click this link for official Apple instructions on what to do before you sell, give away or trade in your iPhone.
Samsung devices
Removing your Samsung Account from your Samsung Galaxy device
1. From Settings, swipe to and tap Accounts and backup.
2. Tap Manage accounts, and then select your Samsung account.
3. Tap Remove account, and then tap Remove account on the popup.
4. Tap Sign out. Enter your Samsung account password, and then tap OK.
Removing your Google Account from your Samsung Galaxy device
Just like with a Samsung account, you can remove your Google account as well. The steps are similar, and the process is just as easy.
1. From Settings, swipe to and tap Accounts and backup.
2. Tap Manage accounts, and then select your Google account.
3. Tap Remove account, and then tap Remove account again to confirm.
4. If you have Google device protection features enabled, you may be asked to verify your identity before you can fully log out of your account.
Link below to official Google website for more detailed instructions
Click this link for official instructions on how to remove your Samsung account, Google account and/or other account from your Samsung Galaxy device.
Other Android devices with Google Accounts
Removing your Google Account from your Android device
1. Make sure any data you need is backed up, including contacts.
2. Open your phone’s Settings app.
3.Tap Passwords and accounts. If you don’t see ‘Accounts’, tap Users and accounts.
4. Under ‘Accounts for’, tap the account that you want to remove And then Remove account.
5. To confirm, tap Remove account And then OK.
6. If this is the only Google Account on the phone, you’ll need to enter your phone’s pattern, PIN or password for security.
Removing your Google account via Google Accounts
1. Sign into Google Accounts.
2. Under Sign-in & security > Device activity & security events > REVIEW DEVICES.
3. Select device > click REMOVE.
Link below to official Google website for more detailed instructions
Click this link for official instructions on how to remove a Google or other account from your Android device – Scroll down the page to ‘Remove a Google or other account from your phone’.
